Privacy Policy
Welcome to the website of HDM, owned by High Definition Marketing Service L.L.C, hereinafter referred to as “HDM”. We at HDM place great importance on protecting the privacy of our visitors and users. In this Privacy Policy, we outline how we collect, use, and share information about our users and visitors.
This document applies to all users and visitors of the HDM website at hdmarketing.ae and any subdomains thereof (hereinafter collectively referred to as the “Website”).
Please review this Privacy Policy carefully before using our Website or services to ensure you fully understand its contents. If, after reviewing and understanding this document, you still disagree with our practices regarding your information, you may choose to leave our Website or discontinue using the services provided on the Website.
By accessing our Website and using its services, you confirm and acknowledge that you have fully read and agree with the contents of this Privacy Policy.
Information HDM Collects
To enable your use of the Website and to provide our services, HDM collects the following information:
Information You Provide to Us
When you create an account on our Website, we request certain information from you, which you voluntarily and knowingly provide. This information helps us better understand you and grant you the necessary access and services.
Information We Collect When You Use Our Website and Services
When you visit the Website or use any of our services, we may collect information such as your activities during your visit, click-based activities on the Website, your device’s operating system, browser, settings, screen resolution, display time, IP address, cookies, and the extent of your page and video views.
Information Collected from Other Sources
We may collect information about you from other sources, such as third parties, for example:
- Information received from security service providers, marketing service providers, and fraud detection and prevention service providers that may occur through the use of our Website and services.
- Information received from our business, advertising, and marketing partners who collaborate with HDM for monitoring, managing, and measuring the services we provide or for other commercial purposes.
Why HDM Collects This Information
HDM collects the information outlined in this document for the following purposes:
- To provide better services and enhance user experience;
- To develop, customize, expand, and improve our services based on users’ preferences, experiences, and common or individual issues;
- To enhance information security and prevent potential fraud;
- To verify user eligibility for accessing accounts and monitor their performance;
- To provide assistance, guidance, and technical support to users;
- To assist us in updating, expanding, and analyzing user records to identify new users;
- To create aggregated statistical data from collected information, which we or our business partners may use to provide and improve services;
- To comply with all applicable laws and regulations.
Additionally, we only use your information when:
- It is necessary to establish or maintain collaboration with you (e.g., when your information is required to provide access to your account, other services, collaborations, or technical support).
- It is necessary to comply with legal obligations imposed on us.
- It is necessary to support our legitimate interests and commercial objectives (e.g., maintaining and improving our services and their effectiveness by identifying technical issues based on your information), provided it is done in a manner that is proportionate and respects your privacy.
Who HDM Shares Your Information With
We are highly cautious and deliberate when it comes to sharing your information and consider ourselves responsible for protecting it. However, we may share your information with the following parties solely to provide better and customized services:
- Third-Party Service Providers: We collaborate with several third-party service providers to facilitate and enhance the quality of services provided by HDM. These services include, but are not limited to, hosting, content delivery networks (CDNs), data and cybersecurity, billing and payment processing, domain registration, fraud detection and prevention, web analytics, email distribution and monitoring, CRM registration, remote access, performance measurement and analysis, data optimization, and financial consulting services.
- Certain parts of your information, such as identification details (e.g., name, surname, IP address, email address, industry, or business) and commercial information (e.g., information about requested goods or services or other commercial data), may be shared with third-party service providers or business partners solely for commercial purposes, to advance collaboration, and to provide services to you.
- Legal or Judicial Authorities: If required by a legal or judicial order, we may share your information with the relevant authorities. We will ensure the legality of such orders and authorities before complying.
- Additionally, in the event of a change in HDM’s control through mergers or acquisitions by third parties, your information may be shared with such parties.
How HDM Stores Your Information
- Your information may be stored in our data centers. Our service providers and third parties contracted to store or process your information on our behalf are obligated, under our agreements, to protect your personal information in accordance with applicable standards, laws, and regulations. We maintain strict oversight to ensure your information is not misused.
- We may retain your information as long as your account is active or, if necessary, for a reasonable period after your account is deactivated or you cease using our services for the following purposes:
- To provide goods and services to you again;
- To fulfill our legal and contractual obligations;
- To prevent fraud and abuse; and
- To protect our legitimate interests and those of our business partners.
How HDM and Third-Party Service Providers Use Cookies
HDM and our third-party service providers use cookies and similar technologies to provide our services, ensure their proper functioning, analyze our marketing performance and activities, and personalize your experience.
You can learn more about how we use Cookies Policy, similar technologies, and how you can control them by reviewing our Cookie Policy. These technologies are primarily used for purposes such as security, improved performance, marketing, and advertising.
How HDM Provides Users Access to Their Information
We believe that user control over their information is essential. To this end, we provide options for users to request access to, receive a copy of, update, or correct their information.
Please note that HDM is not obligated to fulfill such requests if they are deemed contrary to the interests of HDM, our business partners, users, the public, or applicable laws and regulations.
Updates
This Privacy Policy may be updated at any time to ensure alignment with applicable laws or changes in HDM’s policies regarding the collection, disclosure, and retention of information. Such changes will always be accessible and available for public review on the HDM Website.
Contact Us
If you have any questions, concerns, or need further information regarding this Privacy Policy, you can contact us at [email protected].
